Privacy Policy

Updated on: April 15, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Table of Contents

1. Who are we?

2. What data do we collect?

3. How do we collect your data?

4. How will we use your data?

5. How do we store your data?

6. Marketing

7. What are your data protection rights?

8. What are cookies?

9. How do we use cookies?

10.What types of cookies do we use?

11.How to manage your cookies

12.Privacy policies of other websites

13.Changes to our privacy policy

14.How to contact us

15.How to contact the appropriate authorities

1. Who are we?

EXPERIENCE ELYSIAN PARTIES & ENTERTAINMENTS SERVICES CO. L.L.C. at Street Opposite Commercity - 22nd B St – UmmRamool - Dubai - UAE with Commercial License No. 1223758 is the owner of the website www.sentientbyelysian.com and the controller of your personal data.

2. What data do we collect?

Our Company collects the following data:

a. Navigation data

The computer systems and software procedures used to operate this Site gather, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols.

This information is not collected to be associated with identified individuals, but by its very nature, it could allow users to be identified through processing and association with data held by third parties.

This category of data includes IP addresses or domain names of the computers used by users who connect to the Site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.), and other parameters relating to the operating system and the user's computer environment.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning. It is deleted immediately after processing.

This data, necessary for the use of web services, is also processed to:

- obtain statistical information on the use of services (most visited pages, number of visitors per hour or day, geographical areas of origin, etc.);

- check the correct functioning of the services offered. The navigation data do not persist for more than seven days and are deleted immediately after their aggregation (except for any need to establish criminal offenses by the judicial authorities).

b. Data provided by the user

The optional, explicit, and voluntary sending of messages to contact addresses, as well as the use of website chat or the compilation and forwarding of the contact request form on the website, entail the acquisition of the sender's contact data, which is necessary for responding, as well as all the personal data contained in the chat, in the communications, and in the related attachments.

Specific information will be published on the pages of the website prepared for the provision of certain services.

The website does not target, intend, or expect children to use its services. The owner's processes expressly prohibit user-provided content or contact information about children, except for specific services or purposes.

c. Use of cookies or user tracking/monitoring systems

A cookie is a text file that our server's web page sends to the user's hard disk. The user can change his browser's settings at any time to enable or disable cookies. Cookies typically make the website faster and easier to use.

The so-called session cookies used on the website avoid other technologies that could compromise users' browsing privacy and do not allow the acquisition of personal identification data.

We do not use cookies to profile users, nor are other tracking methods used. Instead, we strictly limit session cookies (non-persistent) to what is necessary for safe and efficient website browsing. The storage of session cookies in the terminals or browsers is under the user's control, whereas on the servers, at the end of the HTTP sessions, information about cookies remains recorded in the service logs, with storage times no longer than seven days like other browsing data

There are third-party cookies; for details about them, please refer to the specific Cookie Policy.

For details on the management of cookies, including opt-out, please refer to the specific Cookie Policy on the specific website page.

3. How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect and process data when you:

• Voluntarily complete the contact request form on the website or provide feedback on any of our message boards or via email.

• Use or view our website via your browser's cookies.

• Voluntarily use the chat service on the site.

4. How will we use your data?

Our Company collects your data so that we can:

• improve the site's services:

• analyze visits to site pages;

• collect consent for sending newsletters;

• collect consent to Email you with special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services. List of organizations that will receive data:

• Valentura Project Management Services Co., LLC

2304, Grosvenor Business Tower

Barsha Heights, Dubai, UAE

5. How do we store your data?

Our Company securely stores your data on servers located in the United Arab Emirates, UAE.

Our Company will keep your contact information for inquiry purposes for a period of 5 years, and for marketing purposes, your contact information will be stored for 2 years. Once this time period has expired, we will delete your data.

6. Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. List of organizations that will receive data:

• Valentura Project Management Services Co., LLC at Grosvenor Business Tower Barsha Heights, Dubai, UAE, 2304

lf you have agreed to receive marketing materials or newsletters, you may always opt-out at a later date

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

7. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

a. The right to access

You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

b. The right to rectification

You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

c. The right to erasure

You have the right to request that Our Company erase your persona! data, under certain conditions.

d. The right to restrict processing

You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

e. The right to object to processing

You have the right to object to Our Company's processing of your personal data, under certain conditions.

f. The right to data portability

You have the right to request that Our Company transfer the data that we have collected to another organization or directly to you under certain conditions.

lf you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Phone: +971 4 325 1553

Email: privacy@sentientbyelysian.com

8. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

9. How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

10. What types of cookies do we use?

There are a number of different types of cookies; however, our website uses:

• Functionality: Our Company uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.

• Advertising: Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

11. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

12. Privacy policies of other websites

The Our Company website contains links to other websites and social networks. Our privacy policy applies only to our website, so if you click on a link to another website or social network, you should read their privacy policy.

13. Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

14. How to contact us

lf you have any questions about Our Company's privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email: privacy@sentientbyelysian.com

Or call us at +971 4 325 1553

15. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the UAE Data Office.